Great spot, nae bother! The staff were pure dead brilliant, helping me find my way about. The location's belting, close to metro and the gold souk. Just wish the cleanliness was a bit brawer, as I spotted a few wee critters. Would come back for sure!

The staff were nice and helpful. the cleanliness of the room left much to be desired.

The staff were welcoming and efficient during check-in, making the experience pleasant. the cleanliness of the room left much to be desired, with outdated bathroom fixtures and maintenance issues noted during my stay. While the location was a plus, the overall quality of the room could greatly improve.

during my stay in dubai this summer, collection o phoenix exceeded my expectations. the cleanliness was better compared to my previous visits, and the staff were surprisingly accommodating. they sorted out my check-in hassle efficiently, which really stood out.

the air conditioning unit wasn’t working properly.

Would recommend for a short staycation

Clean room, friendly staff, and a great location within a short walking distance to Baniyas Square made my stay enjoyable, complemented by the convenience of express check-in that facilitated my arrival.

Unfortunately, the absence of an onsite parking facility made it difficult to find street parking, which often incurred costs nearly equivalent to a night's stay.

We had a lovely stay, and the staff were very welcoming. The kids enjoyed the nearby cultural spots and local eateries that were open late, perfect for our family adventures. Checking in was smooth, and they required a photo ID for verification, which added security.

My kids wished there were more activities for children.

Express check-in was smooth and convenient. Wi-Fi was reliable, but the cleanliness was lacking.

Convenient location but room quality needs improvement

The location of this place is a plus, with easy access to nearby shops, but the room quality fell short. The bathroom was outdated and had a mold issue, and the room cleanliness was not up to par. There were also maintenance issues like a non-working telephone and towels not provided. I wouldn’t recommend it if you’re looking for a comfortable stay.

The nearby Union metro station is super handy for exploring, and the location is buzzing with local culture.

It was just a fine choice for a fleeting moment in Dubai with great value for the money. They charged my card in error, but the staff did promise to resolve it. Make sure to double-check your billing details while staying here.

during my last visit to dubai, collection o phoenix exceeded my expectations. the staff were friendly and helpful, making my long journey less stressful. i appreciated the clean room and the great location near shops and public transport.

bathroom fixtures were outdated.